Avast survey: Older Australians lead the way in non-internet users

The proportion of internet non-users is highest among Australian older people, revealing a digital generation gap, according to a global survey by Avast.

Of the 2,700 people aged 55 and over surveyed worldwide by telephone, 42% use the Internet regularly, 31% occasionally and 27% never.

Half of respondents are retired and the proportion of people who do not use the internet increases with age: While only 17% of 55-60 year olds do not use the internet, the proportion rises to 39% among 75 years and older.

In a comparison by country, respondents in Russia (66%), the UK (61%), Japan (58%) and New Zealand (58%) are the most active online; in Australia (36%), Mexico (28%), France (20%), many people still use the Internet little or not at all, and 88% of all people in the world have not used the Internet.

The reasons for not using the Internet are varied: 59% answered that they do not think they need it, 42% find it too complicated, 37% rely on family and friends if they need to something online, and 36% are shy. away from using it due to cyber risks.

36% feel too old for it and 28% say it’s too expensive, while 15% simply reject the internet.

“The over 60 age group in particular is struggling the most and according to our survey this applies equally to men and women. The challenges start with choosing the right devices and software. Configure Properly privacy settings, configuring devices and a Wi-Fi network are also insurmountable hurdles for many as well as ongoing maintenance,” identifies Jaya Baloo, Chief Information Security Officer at Avast.

Many seniors would venture into the digital world if they had support
While 24% of non-Internet users surveyed can imagine using the Internet, for 76%, it is currently out of the question to connect one day. Forty-three percent of those who are unsure about doing things online say it bothers them, and 41% would like help from friends or family, for example, with online activities.

Security, on the other hand, is not an issue. A third are not at all worried, 27% are slightly worried and 44% are afraid of cybercrime, identity theft, data breaches, stolen passwords, malware and ransomware.

In contrast, stalking software, spam, fake news and unsecured public Wi-Fi networks worry respondents the least.

“We were able to determine through our survey that there is a likely correlation between the time people spend on the internet and their confidence in using it,” Baloo comments. “Generally it bothers people that they feel unsafe and embarrassed to use the internet and many also feel they are a burden on others if they have to ask them for help.”

The survey recommended that to participate in the online world, older people in many countries may seek outside help in addition to family and friends. For example, adult education centers often offer introductory courses for seniors, there are free internet hangouts in different cities or non-profit organizations that advise and support seniors on internet matters. .


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