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Telecommunications executive Andrew Penn has been honored as the 2022 Communications Ambassador at this year’s ACOMM Awards by leading telecommunications industry body Communications Alliance.

The ACOMMS are the communications industry’s premier awards of excellence and Penn – Telstra’s chief executive – was named Communications Ambassador at the 16th Annual ACOMM Awards Dinner in Sydney.

ACOMMS’ keynote address was delivered by Michelle Rowland, the recently appointed Federal Minister of Communications.

Besides Telstra, ACOMMS winners in 2022 include Aussie Broadband, Ericsson, Felix Mobile, FiberSense, Goodtel, King & Wood Mallesons, NNNCo, Optus, TPG Telecom, Nokia and Vocus.

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Communications Alliance said Andrew Penn had a “long and illustrious career spanning over four decades across three industries – telecommunications, financial services and shipping” – and joined Telstra as chief financial officer in 2012, a took over as Chief Executive and Managing Director in May 2015 and “steered the company through one of the most challenging times in its history”.

“Andy’s contribution to our industry has been enormous and his leadership team has provided invaluable effort and guidance in advancing the interests of the industry more broadly – including deep engagement in Communications Alliance activities at the at the board and operational level,” said Communications Alliance CEO Jean Stanton.

“The ACOMM Awards represent the pinnacle of achievement for the Australian communications industry, and I congratulate all of the 2022 ACOMMS winners and finalists,

“Excellence in innovation is a pervasive trait in the achievements of the 2022 ACOMM awardees.”

Stanton said 2022 had seen a record number of nominations for the ACOMM awards – “many of which may well have been winners in previous years”.

“The overall quality of appointments and commitment to innovation and improving client outcomes is a strong testament to Australia’s continued industry growth and client-focused performance which has seen complaint volumes in the latest decline of the Communications Alliance Complaints in Context Index. at a historically low level.

The winners of the 2022 ACOMM Awards are:


• Innovation – Large Enterprise – Aussie Broadband: For their Defect Detector project – The goal is simple: proactively resolve defects before a customer is even aware there is a problem.

• Innovation – SME – FiberSense: For their DigitalAsset™ – Dramatically improve everyone’s experience in public spaces by adding a new level of real-time and historical knowledge of anonymized objects and events in public spaces.

• Best mobile solution – Felix mobile: For their SIM-only phone plan AND TPG Telecom and Nokia for TPG Telecom’s #1 global 5G standalone network

• Services to industry – Professional services – King & Wood Mallesons: For their legal services

• Commitment to customer service – Optus: The Expert Community is Optus’ biggest operational transformation, aimed at creating lasting relationships with customers.

• Australian Space Industry Award – Vocus: For their support of the emerging Low Earth Orbit – or LEO – satellite industry.

• Supplier Innovation – Ericsson Australia: Ericsson’s 5G radio and cloud innovations in Australia are laying the foundation for the mobile digital society.

• Contribution to society – Goodtel: For their Use your Telco as Force for Good initiative. Goodtel strives every day to do work that will help create a better community for us and future generations.

• Diversity and Inclusion – TPG Telecom: For Their Trans and Gender Diverse Inclusion – an organization-wide campaign focused on inclusion and belonging for trans and gender diverse employees.

• Artificial Intelligence – Telstra: For their cleaner pipe scam call blocking: NUMBAT ability.

• Best Digital Platform – NNNCo: NNNCo’s industry-leading N2N-DL device management and data aggregation platform for IoT applications can aggregate data from any network, device, application, and host, and simultaneously manage up to millions of IoT devices.

• Innovation in cybersecurity and online security – Telstra: Telstra’s Number Barring and Treatment (NUMBAT) platform uses artificial intelligence and machine learning to block millions of suspicious calls before they reach customers .

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