Optus hit by huge data breach, up to 9 million customers said they were affected

Australia’s second-largest telecommunications provider, Singtel Optus, has revealed that its customers’ data may have been accessed in a network attack.

The Australian claims the data breach affected up to nine million customers.

Optus said in A declaration such information that may have been exposed included customers’ names, dates of birth, telephone numbers, email addresses and, for a subset of customers, addresses, identification document numbers such as driver’s license or passport numbers.

He claimed that the account’s payment details and passwords had not been compromised.

Optus said he blocked the attack after learning about it and notifying the Australian Federal Police, the Australian Information Commissioner’s Office and what he called “key regulators”.

Managing Director, Kelly Bayer Rosmarin, said: “We are devastated to find out that we have been the subject of a cyberattack which resulted in the disclosure of our customers’ personal information to someone who should not see it.

“As soon as we found out, we took action to block the attack and immediately opened an investigation.

“Although not everyone is affected and our investigation is not yet complete, we want all our customers to be aware of what happened as soon as possible so that they can increase their vigilance.

“We are truly sorry and understand that customers will be concerned. Rest assured that we are working hard and working with all relevant authorities and organizations to help protect our customers as much as possible.”

The company said internet access and mobile calls were not affected.

Bayer Rosmarin added: “Optus has also notified major financial institutions about this. unusual or fraudulent activity and any notifications that seem strange or suspicious.


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