Woolworths Subsidiary MyDeal Suffers Data Breach, 2.2M Users Affected


MyDeal, a subsidiary of supermarket giant Woolworths Group, suffered a data breach with compromised user credentials being used to access the company’s customer relationship management system.

In A declaration released on Friday, Woolworths said 2.2 million customers were affected, adding that it had begun contacting regulators and government agencies.

The MyDeal site is hosted by Amazon in the United States, according Internet services company Netcraft, and appears to use ASP.NET, a technology sold by Microsoft.

According to Microsoft own website“ASP.NET is a free, cross-platform, and open-source framework for building web applications and services with .NET and C#.”






From itself, MyDeal said“MyDeal is Australia’s leading online retail marketplace that provides customers with quality products from a curated selection of trusted retailers. “Since 2011, we have been bringing Australian shoppers the biggest brands, best offers, discounts and sales on a wide range of home and lifestyle products.

Woolworths completed its acquisition of approximately 80% of MyDeal.com.au on September 23. “There have been no compromises to other Woolworths Group platforms or to Woolworths Group customer or daily rewards records,” the statement added.

The statement said the data accessed included customer names, email addresses, phone numbers, shipping addresses and, in some cases, customers’ birthdates.

Of the affected customers, 1.2 million had only their email addresses exposed.

Woolworths said the data was viewed in the CRM system and the MyDeal website and app were not affected.

“MyDeal does not store payment, driver’s license or passport details and no customer account passwords or payment details were compromised in this breach,” the statement said.

MyDeal Founder and Managing Director, Sean Senvirtne, said: “We apologize for the significant concern this will cause our affected customers. We acted quickly to identify and mitigate unauthorized access and increased network monitoring.

“We will continue to work with the relevant authorities as we investigate the incident and will keep our customers fully informed of any further updates affecting them.”

Woolworths Group Chief Security Officer Pieter van der Merwe added: “Woolworths Group cybersecurity and privacy teams are fully engaged and are working closely with MyDeal to support the response.”

The press release indicates that the customers concerned could contact MyDeal directly or through the company help Center.

This is the sixth Australian corporate data breach announced in less than a month. optus announcement on September 22 that its systems had been hacked, followed by will, G4S, Costa Group, Dialogue and Medibank Group.

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